Your Launchpad dashboard gives you a clear picture of how your promotions are performing. Here's how to find and read your sales data and reports.
Step 1: Log In and Go to Your Reports
Log in to your Launchpad dashboard. Look for a section called Partner, then click on Sales Summary from the dropdown menu.
Step 2: View Your Sales Overview
The overview page gives you a snapshot of your activity. You should see key numbers like:
If you're looking at a specific time period or want to see how a particular product is performing, use the filter options:
Look for a My Account then Withdraw History section. This shows:
Understanding Your Numbers
What's a good conversion rate? This varies, but anything above 2-3% is solid. If your conversion rate is low, consider whether you're targeting the right audience for the products you promote.
Why is a sale marked "pending"? Sales may be held in pending status for a short period to account for potential refunds. Once the refund window passes, the sale is confirmed and the commission is locked in.
Why did a commission get reversed? If a customer received a refund, the commission on that sale is reversed. You'll see this noted in your sales list.
Troubleshooting
Numbers don't match what you expected: Remember that clicks don't always turn into sales. Also, if a customer clears their cookies or uses a different device to complete the purchase, the referral may not be tracked.
Can't find the reports section: Make sure you're logged in with a partner account. Reports are not available on customer-only accounts.